These terms and conditions set out the rights and obligations of you, the customer, and us, the Company, about your use of the Service. All the terms and conditions of this agreement are legally binding, so please read them through carefully before you agree to be bound by them.
In the last section of this agreement, you will find definitions of some of the words and phrases used in these terms and conditions.
About your Security Codes:
If you become aware of any access on any of your accounts that has not been validly authorised by you, you must notify us immediately by telephoning us on our Phone Centre Numbers (or any other number we may let you have from time to time for this purpose). For this purpose, you are reminded that you must, as is required of you for all your accounts, check all information for any unauthorised access.
3.5 You must not allow anyone else to operate the Service on your behalf.
You will be liable for any or all misuse of your Password by someone to give unauthorised instructions purporting to come from you except in case of wilful or negligent act on our part. Further it is your responsibility to ensure:
You must not reveal your security codes to anyone. In case we receive request through successful verification of security codes to alter any information pertaining to your account or reveal information pertaining to your account, you agree that you will be responsible for any damages you may incur as a result.
require written confirmation from you of aninstruction.
If we come to believe that an instruction may not have been properly authorised by you, we will be entitled, after making reasonable efforts to check whether it was properly authorised, to take steps to reverse any action taken based on that instruction. We will not be responsible for any loss to you that results from such a reversal.
end the Service.
If we decide to change or end the Service, we will try to give you 30 days’ notice or whatever shorter period of notice may be reasonable in the circumstances. We will in no way be liable in case of such termination / end of service and / or for any loss caused / suffered in this regard.
Each time you access the Service, it may automatically provide Your System with the Service Software necessary to enable you to access and operate the Service. Alternatively, the Service Software may be supplied to you in some other way. It is your responsibility to ensure that the Service Software supplied to you is compatible with any computer or other device from which you access the Service and any software on that computer or other device. We shall not be liable to you for any loss you suffer because of any incompatibility between the Service Software and any computer or other device from which you access the Service.
You must take all reasonably practicable measures to ensure that any computer or other device from which you access the Service is free of any computer virus or similar device or software including, without limitation, devices commonly known as software bombs, Trojan horses and worms (together “Viruses” and is adequately maintained in every way. The Service can be accessed through the Internet or other communication channels, public systems over which we have no control. You must therefore ensure that any computer or other device you use to access the Service is adequately protected against acquiring Viruses.
We cannot be responsible for any services through which you access the Service that are not controlled by us, or for any loss you may suffer because of you using such a service. You must comply with all the terms and conditions of such a service and pay all the charges connected with it.
By supplying you with the Service Software to access the Service, we are granting you a non-exclusive, non-transferable, temporary licence to use the Service Software for accessing the Service, and for no other purpose. The Service Software and all other material and information supplied to you, including the User Guidance, contains valuable information that belongs to us or others. You must not:
If we are liable for any loss or damage to you because of your use of the Service, we shall only be liable for direct loss or damage which, in the ordinary course of events, might reasonably be expected to result from the circumstances in question and only if such loss or damage is caused by our gross negligence or wilful default.
If you need to be completely certain that an instruction has reached us and that it will be carried out by a time, you must speak to our staff on our Customer Care Centre Numbers or inform us in any other way we notify you about from time to time.
You must compensate us for any loss we suffer because of your breaking any term of this agreement.
From time to time we may advertise our own products and services, and those of other companies or any other advertisement as we deem fit, through the Service. If, about other agreements with us, you have asked us not to send you any marketing material (or if you do so in the future), you agree that this restriction will not apply to these advertisements.
The laws of India govern this agreement. Both parties agree to submit to the jurisdiction of the Indian Courts about any dispute. This does not affect our right to pursue our remedies in the courts of any other jurisdiction which is appropriate.
Any dispute arising between the parties hereto about the validity, interpretation or implementation of this agreement shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996 or any other amendments thereto or any enactments in substitution thereof. The venue of arbitration shall be Ahmedabad, Gujarat, India.
Business day means any day except Sunday or public holiday in India.
Password means the Electronic Access personal identification number or secret number chosen by you (or if you do not elect to change it, the initial secret number given to you) that is used to confirm your identity whenever you use the Service.
Security Codes means the user identification code together with the Password details agreed between you and us that are used to identify you whenever you use the Service.
Service means the services provided by us which enable you to obtain information from us and give instructions to us by computer, telephone, mobile telephone, personal digital assistant or other device linked to our system by any means (among other things).
Service Software means any software supplied to you whenever you access the Service and any other software we supply to you for accessing the Service from time to time.
User Guidance means the guidelines we provide from time to time about your operation of the Service, which may include guidance:
in hard copy form (for example, in a user manual or by letter); and
spoken guidelines (e.g. by any technical helpdesks we may operate); and
through any on-line help service available as part of the Service.
We/us/our/company refer to Pam Technologies Pvt. Ltd., India.
You/your means you, the customer(s), who are registered by us to use the Service.
Your System means the equipment and software contained on it used by you to access the Service.
If you have any questions concerning our Internet Access – Terms and Conditions, please contact the PAM Customer Care Office at:
Pam Technologies Pvt. Ltd.
A/2 Hira Panna, Opp. Devbhoomi,
Nr. Vijay Cross Roads, Navrangpura,
Ahmedabad 380 009, Gujarat, India.